Failed installation status shows in NSX manager when deploying Deep Security 9.5

- Updated:
- 13 Apr 2020
- Product/Version:
- Deep Security 9.5
- Platform:
- VMware vSphere 5.5

Summary

You are unable to deploy Deep Security on the NSX manager. The Installation Status shows "Failed".

The issue also displays the following error message:

Endpoint Configuration Manager | Configuration of host failed

Details

The error message above indicates that the NSX manager could not download OVA.

To resolve the issue, open port 4119 from the NSX manager and ESXi hosts to Deep Security Manager (DSM). The ESXi hosts and their vCenter server should have an access to Trend Micro servers via port 4119.

For more information about the Deep Security ports, you may refer to this article: Communication ports used by Deep Security.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1111394

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