Blue Screen of Death (BSOD) is triggered in Worry-Free Business Security (WFBS) 9.0 Service Pack (SP) 1

- Updated:
- 24 Nov 2016
- Product/Version:
- Worry-Free Business Security Advanced 9.0
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Small Business Server
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Essential Business Server
- Windows 2008 Small Business Server
- Windows 2008 Standard
- Windows 2011 Small Business Server Essentials
- Windows 2011 Small Business Server Standard
- Windows 2012 Enterprise
- Windows 2012 Web Server Edition

Summary

Some Worry-Free Business Security customers reported that WFBS 9.0 SP 1 may stop unexpectedly or trigger Blue Screen of Death (BSOD) in a Microsoft Windows Server environment with a Cluster Shared Volumes (CSV) disk.

Details

Hot fixes are downloadable code fixes for bugs or specific issues encountered by specific customers. Hot fixes are meant to be interim solutions that will eventually be consolidated into a patch or service pack for your product.

Trend Micro recommends applying patches or service packs instead of individual hot fixes whenever possible.

SEG has released Hot Fix 2541. This hot fix includes the latest AEGIS modules and ensures that Worry-Free Business Security 9.0 Service Pack 1 works well with CSV disks within a Windows Server Failover Cluster.

To get a copy of the hot fix, submit a request to Trend Micro Technical Support.

Rating:

Category:

Configure; Troubleshoot; Install; Upgrade

Solution Id:

1111425

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.