Blue Screen of Death (BSOD) is triggered in Worry-Free Business Security (WFBS) 9.0 Service Pack (SP) 1

- Updated:
- 24 Nov 2016
- Product/Version:
- Worry-Free Business Security Advanced 9.0
- Worry-Free Business Security Standard 9
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Small Business Server
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Essential Business Server
- Windows 2008 Small Business Server
- Windows 2008 Standard
- Windows 2011 Small Business Server Essentials
- Windows 2011 Small Business Server Standard
- Windows 2012 Enterprise
- Windows 2012 Web Server Edition

Summary

Some Worry-Free Business Security customers reported that WFBS 9.0 SP 1 may stop unexpectedly or trigger Blue Screen of Death (BSOD) in a Microsoft Windows Server environment with a Cluster Shared Volumes (CSV) disk.

Details

Hot fixes are downloadable code fixes for bugs or specific issues encountered by specific customers. Hot fixes are meant to be interim solutions that will eventually be consolidated into a patch or service pack for your product.

Trend Micro recommends applying patches or service packs instead of individual hot fixes whenever possible.

SEG has released Hot Fix 2541. This hot fix includes the latest AEGIS modules and ensures that Worry-Free Business Security 9.0 Service Pack 1 works well with CSV disks within a Windows Server Failover Cluster.

To get a copy of the hot fix, submit a request to Trend Micro Technical Support.

Rating:

Category:

Configure; Troubleshoot; Install; Upgrade

Solution Id:

1111425

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