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"There is not enough space on drive..." appears when extracting an OfficeScan (OSCE) patch

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
Summary

When you try to install an OSCE patch or service pack, the following error may show during extraction:

There is not enough space on drive C:\ to extract this package.

There is not enough space on drive C:\ to extract this package

Details
Public

To resolve the issue:

  1. Create a new temporary folder on a hard disk drive other than the one where you are trying to install OfficeScan.
    For example, if you are not installing OSCE in drive D, create the D:\Newtemp folder.
  2. Click Start > Run.
  3. Type "cmd" and click OK.
  4. Run the following command on the prompt to save the original value of the TMP environment variable and press ENTER:

    set saveTMP=%TMP%

  5. Type the following command to assign the TMP environment variable to the newly created folder and press ENTER:

    set TMP=D:\Newtemp

  6. Check if the TMP is set to the new path using the command below:

    echo %TMP%

  7. Install OfficeScan 11.0 again.

For more information about this procedure, refer to this Microsoft article: You receive an error message about inadequate hard disk drive space when you install Microsoft Business Contact Manager with Outlook 2003.

Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1111466
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