Firewall port for the license server of Worry-Free Business Security (WFBS)

- Updated:
- 16 Dec 2015
- Product/Version:
- Worry-Free Business Security Standard/Advanced 7.0
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Server R2
- Windows 2003 Small Business Server
- Windows 2003 Small Business Server R2
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Essential Business Server
- Windows 2008 Server R2
- Windows 2008 Small Business Server
- Windows 2008 Standard
- Windows 2011 Small Business Server Essentials
- Windows 2011 Small Business Server Standard
- Windows 2012 Enterprise
- Windows 2012 Server Essentials
- Windows 2012 Web Server Edition
- Windows 7 32-bit
- Windows 7 64-bit
- Windows 8 32-bit
- Windows 8 64-bit
- Windows Mobile 5 Pocket PC
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional
- Windows XP Tablet PC

Summary

When you are renewing the WFBS license, the following error appears when you have a firewall set up on your environment:

Online status checking is not complete
Please check your network connection and try again.

The URL "http://licenseupdate.trendmicro.com/ollu/license_update" is accessible using a browser but the tool cannot establish a connection.

license check error

Details

To resolve this, open the following ports in TCP and UDP to get the a connection on the Trend Micro License Server.

Rating:

Category:

Configure

Solution Id:

1112146

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