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Corrupted Online Help (OLH) page when launched via Security Server console of WFBS 9.0 SP 2

    • Updated:
    • 17 Aug 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2012 Enterprise
    • Windows 2012 Standard R2
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary

Online Help (OLH) shows corrupted content when you click Search Knowledge Base after launching OLH from the Security Server console of Worry-Free Business Security 9.0 Service Pack (SP) 2.

WFBS Online Help

                                            Click image to enlarge.

Details
Public

To solve the issue, enable the “Display mixed content” setting of Internet Explorer (IE):

    1. Go to Tools > Internet Options > Security
    2. Click the Security tab > Custom Level.
    3. On the Miscellaneous section, under "Display mixed content", select Enable.

      Internet Explorer Security Settings

      The OLH shoud now display the content properly.

Premium
Internal
Rating:
Category:
Troubleshoot; Install; Upgrade
Solution Id:
1112197
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