Role-based access to the console of Remote Manager (TMRM)

- Updated:
- 13 Mar 2020
- Product/Version:
- Remote Manager
- Platform:
- N/A N/A

Summary

Learn about the Administrator and other roles in the TMRM console:

Customer Account Manager
License Manager
Support Manager
Partner Account Manager
Billing Manager

This feature is only applicable if you are using an account that has been integrated with the Trend Micro Licensing Management Platform (LMP).

Details

TMRM allows all LMP users to log in. However, the following 5 features below will be hidden from those who hold non-administrator roles. You may click on the images to enlarge.

CLP stands for Customer Licensing Platform. This refers to the non-LMP services enrolled in TMRM.

	Administrator	Non-administrator
Home and Customer List Page
Customer License Page
Single Customer Page

To verify the account role:

Log on to LMP account.
Go to Administration > Company Information.
The summary of accounts with their respective roles will now be displayed.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1112251

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