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Moving a Security for Mac (TMSM) client from one server to another

    • Updated:
    • 20 Oct 2015
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Platform:
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Mobile 5 Pocket PC
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Tablet PC
Summary

A TMSM client is left uncontrolled and without a server. The following may occur:

  • Reinstalled OfficeScan plug-in TMSM
  • The OfficeScan server has been transferred from one server to another

When these situations happen, the TMSM client is missing from the new instance of the TMSM console and is left unmanaged.

Details
Public

A utility called ipxfer.exe can move one OfficeScan client from one server to another. It can also reinitiate client-server communication.

However, there is no same utility for the TMSM client. The administrator has to uninstall/reinstall the TMSM client to transfer it to another server.

You may check the Security for Mac Administrator Guide for the instructions on how to do Client Uninstallation.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Update
Solution Id:
1112749
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