Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Upgrading the Virtual Mobile Infrastructure (TMVMI) and Secure Access

    • Updated:
    • 31 Aug 2016
    • Product/Version:
    • Virtual Mobile Infrastructure 3.0
    • Virtual Mobile Infrastructure 5.0
    • Virtual Mobile Infrastructure 5.1
    • Platform:
    • Android 2.3 Gingerbread
    • Android 3.x Honeycomb
    • Android 4.0 Ice Cream Sandwich
    • Android 4.1 Jellybean
    • Android 4.2 Jellybean
    • Android 4.3 Jellybean
    • Android 4.4 KitKat
    • Citrix XenServer 6.0
    • Macintosh iOS 5.x
    • VMware ESX 4.0
    • VMware ESX 4.1
    • VMware ESX 5.0
    • VMware ESXi 5.1
    • VMware ESXi 5.5
Summary

Learn how to upgrade the Virtual Mobile Infrastructure (TMVMI) and Secure Access. This procedure supports upgrading the following versions:

  • 1.5, 2.0, and 2.1 to version 3.0
  • 5.0 to version 5.1
 
If you would like to upgrade 3.0 to version 5.0, refer to this article: Upgrading to Virtual Mobile Infrastructure (TMVMI) and Secure Access version 5.0.
Details
Public

Before performing the upgrade, make sure that the users are offline. If the users are online, TMVMI server will lose all the applications data and user data after upgrade. To forcefully disconnect all the users, you may consider stopping the server to execute the upgrade. It is also recommended to take snapshots of the server before doing the upgrade.

 
If you have enabled High Availability (HA) mode in TMVMI server, you need to run the "ha disable" command to disable it before you upgrade. Once the server upgrade is done, you can enable the HA mode again by running the "ha enable <secondary server eth0> <common IP>" command.

To upgrade TMVMI:

  1. Download the upgrade package for TMVMI.
  2. Log in to the TMVMI administrator web console.
  3. Go to Servers and stop all the servers.
  4. Copy the upgrade.tar.gz2 file to the /gluster/upload folder in the TMVMI server.
  5. Open a terminal connection to the TMVMI server using PuTTY and log in using an administrator account.
  6. In the TMVMI terminal, type the following command to upgrade the server to the new version:

    enable
    upgrade

  7. Reboot the TMVMI server.
  8. Go to the web console.
  9. Click Servers and then select the specific server.
  10. Choose Start.

To upgrade TMVMI Secure Access:

  1. Download the upgrade package for Secure Access.
  2. Copy the upgrade.tar.gz2 file to the /gluster/upload folder in the TMVMI Secure Access. You can create this folder first if it does not exist.
  3. Open a terminal connection to the TMVMI Secure Access server using PuTTY and log in using a root account.
  4. In the TMVMI terminal, type the following commands in order:

    cd /gluster/upload
    tar jxvf upgrade.tar.bz2
    cd migration
    ./upgrade.sh

  5. Reboot Secure Access server.
Premium
Internal
Rating:
Category:
Upgrade
Solution Id:
1112879
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles