Learn about the most common questions regarding TMES 1.5.
During installation of the agent, Endpoint Sensor will create a local account called "_EnpointSensorUser_". This account is used to perform self-protection for Endpoint Sensor agent service. The Endpoint Sensor agent will only allow this account to stop agent services.
If this account is blocked by the enterprise policy, the official uninstaller/upgrade will not work. If this issue occurs, contact Technical Support to get the force uninstallation tool.
No. TMES 1.5 does not support VDI environment.