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Frequently Asked Questions (FAQs) about Endpoint Sensor (TMES) 1.5

    • Updated:
    • 19 Oct 2016
    • Product/Version:
    • Trend Micro Endpoint Sensor 1.5
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary

Learn about the most common questions regarding TMES 1.5.

Details
Public

During installation of the agent, Endpoint Sensor will create a local account called "_EnpointSensorUser_". This account is used to perform self-protection for Endpoint Sensor agent service. The Endpoint Sensor agent will only allow this account to stop agent services.

EnpointSensorUser

If this account is blocked by the enterprise policy, the official uninstaller/upgrade will not work. If this issue occurs, contact Technical Support to get the force uninstallation tool. 

No. TMES 1.5 does not support VDI environment.

Premium
Internal
Rating:
Category:
Troubleshoot; Update
Solution Id:
1113039
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