The issue is caused by a corrupted ARM server. To confirm that the ARM server is corrupted:
- Connect to the ARM shell via SSH.
- Run the following command to verify the installed ARM packages:
rpm -q -a | grep -i armBy default, it should show the results below:
arm-logos-1.0.0-1.el5If there is one or more package(s) missing, the installation is proven to be corrupted.
To resolve the issue, reinstall the server.
If the issue still persists after the reinstallation, please contact Trend Micro Technical Support.