Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Collecting debug logs in Deep Discovery Analyzer (DDAN) 5.x

    • Updated:
    • 3 Apr 2017
    • Product/Version:
    • Deep Discovery Analyzer 5.0
    • Deep Discovery Analyzer 5.1
    • Deep Discovery Analyzer 5.5
    • Platform:
    • N/A N/A
Summary

Know the steps on how to gather debug logs from DDAN 5.0/ 5.1/ 5.5.

Details
Public
  1. Open your browser and enter the following address to go to the debugging UI:

    https://<IP-OF-DDAN>/pages/rdqa.php

  2. On the Dashboard, go to Change Debug Level then change the log level for all modules.

    Change Debug Level

    Click image to enlarge.

  3. Click Save.
  1. Open your browser and enter the following address to go to the debugging UI:

    https://<IP-OF-DDAN>/pages/rdqa.php

  2. In the Debug Logs section, click Collect debug logs.

    Debug logs

    Click image to enlarge.

The debug logs can now be collected within the main administrative web interface and no longer on the RDQA page.

Changing the debug level and collecting the logs can be done in the following section:

Administration > System Maintenance > Debug

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1113613
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.