Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Ransomware protection using ScanMail for Exchange (SMEX)

    • Updated:
    • 20 Sep 2016
    • Product/Version:
    • ScanMail for Exchange 11.0
    • ScanMail for Exchange 12.0
    • Platform:
    • N/A N/A
Summary
Increase protection from ransomware threats in SMEX by following this guide.
Details
Public

To enable Email Reputation Services:

  1. On the SMEX console, go to the Email Reputation screen by navigating to Spam Prevention > Email Reputation.

    ”ERS”

  2. Select Enable Email Reputation.
  3. Click Save.

To enable Web Reputation Services:

  1. On the SMEX console, go to the Web Reputation screen by navigating to Web Reputation from the main menu.

    WRS

  2. Select Enable Web Reputation.
  3. Click Save.

To enable Macro Scan:

  1. On the SMEX console go to Security Risk Scan > Action.
  2. Navigate to Advanced Options and check Enable advanced macro scan.

    ”macro

To Configure SMEX with Sandbox integration in Deep Discovery Analyzer (DDAN):

  1. Register to DDAN : SMEX console > Virtual Analyzer.

    ”virtual

  2. On the SMEX console go to Security Risk Scan > Target then check Advanced Threat Scan Engine.

    ”Advanced

Scan Mail Ransomware visibility change (only applicable in SMEX 12.0 Patch 1)

Email is one of the major vectors for ransomware attacks. Even though SMEX already blocks most emails with ransomware links or attachments, there is no dedicated ransomware category in previous versions and customers may have no awareness how much work SMEX has done to block emails with ransomware. In this patch, SMEX has enhanced the ransomware visibility so that customers will know how many ransomware emails SMEX has blocked.

To view the result of the Ransomware Prevention, on the SMEX console go to Summary > Ransomware.summary

To generate the report for Ransomware Prevention, on the SMEX console go to Report > One-time reports/ Schedule reports > The Ransomware report >Generate.report

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1113902
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.

Related Articles