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Resolved questions about quarantine file restore in OfficeScan (OSCE)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

This article discusses the following questions regarding query fields (e.g. Infected Files/Objects, Security Threat, File Path) under Agents > Agent Management > Tasks > Central Quarantine Restore in the OSCE web console:

  • Are query fields strict or use prefix/postfix match?
  • Do query fields support wildcards?
Details
Public

The search string is strict i.e. it must be an exact match. The query fields do not support wildcards.

Inputs for the fields are as follows:

Infected Files/Objects: File Name
Security Threat: Detection Name (e.g. BKDR_XXXX.XXX)
File Path: File Path of which subject files are detected

e.g. After a file [C:\temp\eicar.com.txt] was detected and quarantined, if you want to restore it,

Input: Infected Files/Objects: eicar.com.txt
Security Risk: Eicar_test_1
File Path: C:\temp\

 
For Security Risk, Threat Name is case sensitive.

You can leave the following fields empty when searching the quarantined files:

Security Risk:
File Path:

But if you want to search for [C:\temp\eicar.com.txt], you cannot use the following search phrase to search for a file detected under C:\temp\:

File Path: C:\

Premium
Internal
Rating:
Category:
Configure; SPEC
Solution Id:
1114189
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