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Resolved questions about quarantine file restore in OfficeScan (OSCE)

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit

This article discusses the following questions regarding query fields (e.g. Infected Files/Objects, Security Threat, File Path) under Agents > Agent Management > Tasks > Central Quarantine Restore in the OSCE web console:

  • Are query fields strict or use prefix/postfix match?
  • Do query fields support wildcards?

The search string is strict i.e. it must be an exact match. The query fields do not support wildcards.

Inputs for the fields are as follows:

Infected Files/Objects: File Name
Security Threat: Detection Name (e.g. BKDR_XXXX.XXX)
File Path: File Path of which subject files are detected

e.g. After a file [C:\temp\] was detected and quarantined, if you want to restore it,

Input: Infected Files/Objects:
Security Risk: Eicar_test_1
File Path: C:\temp\

For Security Risk, Threat Name is case sensitive.

You can leave the following fields empty when searching the quarantined files:

Security Risk:
File Path:

But if you want to search for [C:\temp\], you cannot use the following search phrase to search for a file detected under C:\temp\:

File Path: C:\

Configure; SPEC
Solution Id:
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