Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

"The component update feature has been disabled" appears in system log of ServerProtect for Linux (SPLX) 3.0

    • Updated:
    • 30 Jun 2016
    • Product/Version:
    • ServerProtect for Linux 3.0
    • Platform:
    • Linux - Red Hat RHEL 3 32-bit
    • Linux - Red Hat RHEL 4 32-bit
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - SuSE 10
    • Linux - SuSE 9.0
Summary

The system log shows the following:

REASON_CODE_DESCRIPTION=The component update feature has been disabled.

When the above appears, it is because ServerProtect is not activated or the trial version license has expired.

Details
Public

To resolve the issue, please ensure that the SPLX license information is updated.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1114474
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.