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Error viewing certificate and unable to open agent console in OfficeScan (OSCE)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Server R2 Enterprise
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 7 32-Bit
    • Windows 7 64-Bit
Summary

You encounter the following issues:

  • The OSCE agent console cannot be opened.
  • When viewing the certificate, it shows the following message:

    The cryptographic operation failed due to a local security option setting.

Details
Public

The aforementioned problems occur due to an operation system issue. It can be resolved by applying the steps found in the following Microsoft article: Error message when you try to validate a copy of Windows: The cryptographic operation failed due to a local security option setting.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1115188
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