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In-place upgrade to Windows 10 Redstone Updates (RS) in Endpoint Encryption

    • Updated:
    • 25 Oct 2017
    • Product/Version:
    • Endpoint Encryption 5.0
    • Endpoint Encryption 6.0
    • Platform:
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

This article contains instructions on how to perform an in-place upgrade to Windows 10 Anniversary Update, Creators Update, and Fall Creators Update from previous Windows versions.

In Windows 10, major updates can be performed the same way as doing an in-place upgrade. If a system is fully encrypted using the Trend Micro Full Disk Encryption agent, the upgrade fails because it requires drivers to access the data on the disk.

Details
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Prior to the upgrade, Trend Micro recommends to upgrade to the latest build of the Full Disk Encryption agent. You can check the latest build from the Download Center.

Starting with the Windows 10 Anniversary Update release, Microsoft provides a new command line parameter /ReflectDrivers. It specifies the path to a folder that contains encryption drivers for a computer that has third-party encryption enabled. PnP will install these drivers so that when WinRE is brought up, the driver is installed and the upgrade can continue.

 
Trend Micro recommends to ensure all Windows updates are applied before upgrading the Operating System to Windows 10 Anniversary Update. It can reduce the possibility of encountering errors during the upgrade.

Contact Trend Micro Technical Support to request for the drivers.

  1. Copy the drivers into a folder. (example: C:\tmfdedrivers)
  2. Download the Windows 10 Update ISO from Microsoft.
  3. Run Setup.exe /ReflectDrivers [folder containing the encryption driver]

    For example:
    Setup.exe /ReflectDrivers C:\tmfdedrivers

  1. Confirm the FDE encryption drivers are located in the Drivers folder under the installation folder of Trend Micro Full Disk Encryption. The default folder is C:\Program Files\Trend Micro\Full Disk Encryption\Drivers\.
  2. Download the Windows 10 Update ISO from Microsoft.
  3. Run Setup.exe /ReflectDrivers "C:\Program Files\Trend Micro\Full Disk Encryption\drivers"
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1115259
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