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Verifying the server and agent build number in OfficeScan (OSCE)

    • Updated:
    • 8 Sep 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • Platform:
    • N/A N/A
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

By design, the OSCE server and agent build number may display different versions after a critical patch or hot fix is applied. This article will help clarify and explain the best methods for checking the build versions of OSCE.

Details
Public

The build number of OSCE can be seen from both Server and Agent view.

Server view

  • OSCE Server Console – Dashboard

    This build number shows the newest updated hot fix or critical patch version of the OSCE.

    Verify OSCE server and agent build number

    The build number displayed here is the latest build installed on an OSCE agent, regardless if a critical patch, hot fix, or patch is installed. Administrators can compare it to all managed OSCE agents to know whether all agents are up-to-date.

  • OSCE server hot fixes folder ~\PCCSRV\Backup\

    The image below illustrates the deployment history in the Backup folder.

    Verify OSCE server and agent build number

     
    It is the recommended checkpoint for all the hot fixes and critical patches installed on the OSCE server.

    These folders contain all backup from each upgrade. It can also be used as a reference to know which critical patch, hot fix, or patch has been applied.

Agent view

  • OSCE Agent Console

    The OSCE agent gets the build number from ofcscan.ini and registry keys. It is identical with the critical patch, hot fix, or patch applied.

    Verify OSCE server and agent build number

    It provides the user a quick view of the current version on the OSCE agent.

  • OSCE Agent hotfix_history.ini

    The hotfix_history.ini file in the OSCE agent installation folder presents all critical patches, hot fixes, and patches applied, as well as provides a historical view of the critical patches, hot fixes, and patches applied on the OSCE agents.

Server view

  • OSCE Server Console - About page

    The build version refers to the build number of the ofcservice.exe file. If the ofcservice.exe is not modified in the critical patch or hot fix, the build number shown will not change. As a result, it does not indicate if the OSCE server is patched.

    The About page build information displays the milestone build for general reference only.

    Verify OSCE server and agent build number

  • OSCE Version on TMCM console

    The build number displayed here is also a milestone build which is synced with the OSCE server's About Page.

    Verify OSCE server and agent build number

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1115263
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