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iDLP is unable to detect sensitive files on a specific browser version in OfficeScan (OSCE)

    • Updated:
    • 17 Oct 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2000 Advanced Server
    • Windows 2000 Professional
    • Windows 2000 Server
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Server R2
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server Core
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012 Datacenter
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Server R2
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition
    • Windows 2016 Server Core
    • Windows 2016 Server Datacenter
    • Windows 2016 Server Standard
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

If you find that OfficeScan iDLP cannot detect sensitive files on a specific browser version, please check the list below to find out the right iDLP build which can support the browser version.

Details
Public

The following table lists the iDLP versions that support the different Chrome versions.

DLP VersionChrome Version
148153.0.2785.116m
146952.0.2743.106m
52.0.2743.116m
146352.0.2743.82m
145951.0.2704.106m
145251.0.2704.103m
145151.0.2704.84m
143750.0.2661.87m
142849.0.2623.112m
142549.0.2623.110
142049.0.2623.87m
141548.0.2564.116m
140948.0.2564.82m
138847.0.2526.73m
137246.0.2490.22
135345.0.2454.85
133444.0.2403.107m
131743.0.2357.130
130943.0.2357.81
130142.0.2311.90
127241.0.2272.89
126140.0.2214.94

The following table lists the iDLP versions that support the different Mozilla Firefox versions:

DLP VersionFirefox Version
131138 - 48.0
130137

Please contact Trend Micro Technical Support for specific DLP build versions that support specific browser versions. If the issue still persists, please submit a case to Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Troubleshoot; SPEC
Solution Id:
1115362
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