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Configuring the auto-launch function of the Mobile Security (TMMS) for Enterprise Android agent using AirWatch

    • Updated:
    • 14 Nov 2016
    • Product/Version:
    • Mobile Security for Enterprise 9.0
    • Mobile Security for Enterprise 9.1
    • Mobile Security for Enterprise 9.2
    • Mobile Security for Enterprise 9.3
    • Mobile Security for Enterprise 9.5
    • Mobile Security for Enterprise 9.6
    • Platform:
    • Android 4.0 Ice Cream Sandwich
    • Android 5.0 Lollipop
    • Android 5.1 Lollipop
    • Android 6.0 Marshmallow
    • Android 7.0 Nougat
Summary

This article shows you how you can use AirWatch to configure the auto-launch function of the TMMS for Enterprise Android Agent.

Details
Public

The following conditions need to be met before configuring the auto-launch function:

  • Mobile Security for Enterprise 9.7 version or later
  • The Android device is enrolled in AirWatch
  • Only supports Samsung devices
  • The communication server must be configured to either Local Communication server or Cloud Communication Server

To configure the auto-enroll, follow the steps below:

  1. Login to the TMMS for Enterprise Web console, then go to Administration > Deployment Settings.
  2. Set the parameters for AirWatch integration, then click Verify Settings to confirm that the settings has no problem.

    Register Service

    After the successful configuration of the AirWatch parameter, there will be some devices listed in the Device tab, which is synced from AirWatch, that will show the Inactive status.

  3. Set the Android enrollment to auto-install and upload the customized apk to AirWatch. Do the following:
    1. In the TMMS for Enterprise web console, go to Administration > Deployment Settings > Android Agent.
    2. Choose Download from TMMS Server.
    3. Check Auto Enrollment.
    4. Click Upload.

      Upload APK

The application will now show in the AirWatch console.

AirWatch Console

To configure the auto-launch, do the following steps:

  1. Configure the Files/Actions from the AirWatch console. Do the following:
    1. From the AirWatch console, go to Devices > Staging & Provisioning > Components > Files/Actions.
    2. Click Add > Android.

      Add Files/Actions

    3. In the General tab, provide the information for the Name and Descriptionfields.

      Provide Name and Description

    4. Go to the Manifest tab, then click Add Action, located under the Install Manifest section.

      Add Action

    5. In the Add Manifest options, provide the following information, then click Save:
      • Action(s) to Perform: Run Intent
      • Command Line and Arguments to run:
        mode=explicit,broadcast=false,action=android.intent.action.MAIN,package=com.trendmicro.tmmssuite.enterprise,class=com.trendmicro.tmmssuite.enterprise.ui.TmmsEnterpriseSplashScreen
      • TimeOut: [any]

      Add Manifest 

    6. In the Add Files/Actions page, click Save.

      Click Save

  2. Configuring the Product. Follow the steps below:
    1. From the AirWatch console, go to Devices > Staging & Provisioning > Product List View.
    2. Click Add Product > Android.

      Add Product

    3. In the General tab, provide the information for the NameDescription, and Assigned Groups fields.
      Add Product 
    4. Go to the Manifest tab, then click Add, to add the manifest.

      Add Manifest

    5. In the Add Manifest options, provide the following information, then click Save:
      • Action(s) to Perform: Install Files/Actions
      • Files/Actions: TestLauncher 

      Install Manifest Files

    6. In the Add Product page, click Save.
  3. Configuring the Application. Do the steps below:
    1. Assign the TMMS Agent to a smart group.
    2. Set the Push Mode to Auto.

      Assignment - Auto 

By enrolling to AirWatch, the AirWatch Samsung Admin ELM Service will be automatically installed, and the TMMS agent will be installed and launched automatically on Samsung devices.

 
If the network condition is not good, the auto-launch may fail. Admin user can force process the auto-launch later by going to Devices > Staging & Provisioning > Product List View.

View Devices

When a user has been configured for automatic enrollment, but the Administrator decided to switch to Google Play or Enterprise version, the following should be done:

  1. Uninstall the TMMS for Enterprise agent from the client side.
  2. Switch the Android deployment mode to Full Version (Mobile Device Management + Security Scan).
  3. Download the the TMMS for Enterprise agent and enroll again.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1115842
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