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Microsoft cluster communication issue occurs on Deep Security Agent with enabled firewall

    • Updated:
    • 22 Nov 2016
    • Product/Version:
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • Windows 2003 Server R2
Summary

When you have Deep Security Agent (DSA) with activated firewall feature, it may cause an issue on the Microsoft cluster communication.

Details
Public

To resolve the issue:

  1. On the Deep Security console, go to Policies > IP Lists.
  2. Create a new IP list for the related cluster IPs.
  3. Go to Policies > Port Lists.
  4. Create a new port list and enter 3343 and 49152-65535. Make sure to put one port or port range per line.
  5. Create a customized firewall rule that allows incoming TCP/UDP port listed on 3343 and 49152-65535.
  6. Apply the newly customized firewall rule to the target cluster IP list.

For more information, refer to this Microsoft article: Service overview and network port requirements for Windows.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1115917
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