Summary
Learn the ways when activating debug for Logforwarder.exe in TMCM.
Details
To enable LogForwarder.exe debug via editing LogForwarder.exe.config:
- Go to C:\Program Files\Trend Micro\Control Manager.
- Back up LogForwarder.exe.config file.
- Open the existing LogForwarder.exe.config using Notepad.
- Search and locate the line <priority value="ERROR" />.
- Change the line above to <priority value="DEBUG" />.
- Save LogForwarder.exe.config.
- Restart LogForwarder.exe by executing logforwarder.exe and then closing it. It is also located in the Control Manager folder.
- Check for ...\Control Manager\DebugLog\TMCM_LogForwarder.log{current date}.txt. The file should not be empty.
- After replicating issue, restore the original LogForwarder.exe.config file.
- Restart LogForwarder.exe to turn off debug log.