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License page fails to show the list of modules and license details of Deep Security

    • Updated:
    • 5 Jan 2017
    • Product/Version:
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Server R2 Datacenter
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Enterprise R2
    • Windows 2012 Standard R2
Summary

The Deep Security License page does not display the modules and its license information.

Missing modules and license info

When you enter the current activation code, the following error message appears:

The Activation Code is already entered in the system.

Activation code is already entered in the system

Details
Public

To resolve the issue:

  1. On the Deep Security console, navigate to Administration > System Settings.
  2. Click the Advanced tab.
  3. Under the Deep Security Manager Plug-ins section, click the View Plug-ins button to verify that the basic module plug-ins are enabled.

    View Plug-ins

After enabling the module plug-ins, the License page should be displayed correctly.

License page

Premium
Internal
Rating:
Category:
Register
Solution Id:
1116425
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