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Using Control Manager (TMCM) to send OfficeScan (OSCE) Web Reputation Service (WRS) detection notifications

    • Updated:
    • 13 Mar 2020
    • Product/Version:
    • Control Manager 6.0
    • Platform:
    • Windows 2003 Server R2
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Standard R2
    • Windows 2012 Web Server Edition

Once security threats happen, administrators should get the message at the first moment.

TMCM provides several notification mechanisms for each security threat. This article shows you how to setup the OSCE WRS detection notification.


To setup the notifications, do the follwing:

Before changing the notification settings, make sure that OSCE is already registered to TMCM.
  1. From the TMCM Web console, go to Administration > Event Center > General Event Setting.
  2. Provide the required information for the notification methods needed:
    • SMTP Server Settings: Email
    • Pager Settings
    • SNMP Trap Settings
    • SysLog Settings
    • Trigger Application Settings
    • MSN Messenger Settings 
  3. Apply the Email and SNMP Trap notification settings as shown in the image below:

    General Event Settings

  4. Click Save.
  5. Go to Administration > Event Center > Event Notifications.
  6. Under Security Violation, tick Web security violation to enable the OfficeScan WRS detection notification.

    Event Center

  7. Under Recipients, choose Users and Groups for the following notification methods:
    • Email Notification
    • MSN Messenger
    • Pager Notification

    Edit Recipients 

  8. Click Test to save the settings, and make sure the testing result is successful. Click OK.

    Notification - Test 

  9. Click Save.
  10. Once OfficeScan WRS detection triggered, the following notification will be sent to the recipients.
    Depending on the network latency, it may take 3 to 5 minutes before receiving the notification.
    Default email notification format is shown as below:

    WRS Notification

    The SNMP Trap notification is shown as below:

    SNMP Trap Notification 

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