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"Error processing PKCS7 data" appears in host events of Deep Security

    • Updated:
    • 27 Feb 2017
    • Product/Version:
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Platform:
    • N/A N/A
Summary

You may encounter the following error messages in host events:

Unable to complete the operation due to the following error on the Agent/Appliance: Error processing PKCS7 data: error:06065064:

Details
Public

The error occurs because of a broken Deep Security Agent (DSA) certificate. When DSA tries to decrypt SSL traffic, the process fails due to certificate issue.

To fix the issue, reset and reactivate the DSA.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1116586
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