Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

ScanMail for Microsoft Exchange (SMEX) support statement

    • Updated:
    • 17 Jul 2020
    • Product/Version:
    • ScanMail for Exchange 12.5
    • ScanMail for Exchange 14.0
    • Platform:
    • N/A
Summary

Trend Micro continuously performs compatibility testing for the supported versions of SMEX whenever new Exchange Server and .Net Framework updates are available.

This page is a supplement to the SMEX Readme that helps you learn about SMEX supported versions of Microsoft Exchange Server and .Net Framework.

Details
Public

The Exchange versions mentioned in the following table are tested by Trend Micro and supported by SMEX.

 
SMEX 12.5 supports Exchange 2010, 2013 and 2016, while SMEX 14.0 supports Exchange 2013, 2016 and 2019.
Exchange 2019Exchange 2016Exchange 2013Exchange 2010
Exchange 2019 CU 3Exchange 2016 CU 4Exchange 2013 CU 17Exchange 2010 Update Rollup 19
Exchange 2019 CU 4Exchange 2016 CU 5Exchange 2013 CU 18 Exchange 2010 Update Rollup 20
Exchange 2019 CU 5Exchange 2016 CU 6Exchange 2013 CU 19 Exchange 2010 SP3 Update Rollup 22
Exchange 2019 CU 6Exchange 2016 CU 7Exchange 2013 CU 20 Exchange 2010 SP3 Update Rollup 25
 Exchange 2016 CU 8Exchange 2013 CU 21 Exchange 2010 SP3 Update Rollup 26
 Exchange 2016 CU 9Exchange 2013 CU 22 Exchange 2010 SP3 Update Rollup 29
 Exchange 2016 CU 10Exchange 2013 CU 23 
 Exchange 2016 CU 11  
 Exchange 2016 CU 12  
 Exchange 2016 CU 13  
 Exchange 2016 CU 14  
 Exchange 2016 CU 15  
 Exchange 2016 CU 16  
 Exchange 2016 CU 17  

SMEX 12.5 fully supports the following versions of .Net Framework:

  • .Net Framework 3.5 SP1 (for Exchange 2010 environment)
  • .Net Framework 4.0
  • .Net Framework 4.5
  • .Net Framework 4.6.2
  • .Net Framework 4.7.1 (for Exchange 2010, Exchange 2013 and Exchange 2016 environment)
  • .Net Framework 4.7.2 (for Exchange 2016 environment)
  • .Net Framework 4.8 (for Exchange 2016 and Exchange 2019 environment)

SMEX 12.5 and SMEX 14.0 fully support the following versions of Microsoft SQL Server.

  • SQL Server 2017 Express
  • SQL Server 2012 SP4

The compatibility testing may not cover all the released Exchange Server, .Net Framework, and SQL Server Express updates.

You may also refer to the Microsoft Lifecycle Policy page for further information.

Contact Trend Micro Technical Support to confirm the support status before implementing any new Exchange Server or .Net Framework updates that are not listed here.

See the detailed system requirements in the following Readme files:

Premium
Internal
Partner
Rating:
Category:
Configure; Upgrade
Solution Id:
1116926
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.