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Difference between Recovery Console and Recovery Tool in Endpoint Encryption

    • Updated:
    • 20 Jun 2017
    • Product/Version:
    • Endpoint Encryption 5.0
    • Endpoint Encryption 6.0
    • Platform:
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

Recovery console and Recovery Tool are different. The UI is very similar but they are different.

Details
Public
  • Recovery Console:

    There is a Recovery Console option on the preboot screen. You can select the checkbox and log in with an enterprise admin. The UI will show the following: 

    Recovery Option

    Click image to enlarge

  • Recovery Tool:

    The Full Disk Encryption Recovery Tool is a bootable disk used to repair a device if the device is unable to boot. The latest version of the Recovery Tool is available in the Trend Micro Download Center.

    The Decrypt Disk option is inside the recovery console.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; SPEC
Solution Id:
1117360
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