Know how to manually update the EAC Agent Deployment Tool to Service Pack 1 - Patch 2 Build 1558.
Follow these steps:
- Verify that the EAC Agent Deployment Tool is at least in verrsion 2.0.1233 before upgrading to 2.0.1558. To do this, log on to the OSCE Web Management Console and go to the Plug-ins tab.
- Open Services Console (services.msc) and stop the Trend Micro OfficeScan Master Service.
- Back up the following:
- Files
%ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\server.ini
%ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AcSrvSetup.zip
%ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AcSrvPatchAgent.zip
%ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AcAgentPatchAgent.zip
%ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AddOnAcAgentSetup_x86.zip
%ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AddOnAcAgentSetup_x64.zip - Registry
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\OfficeScan\service\Aos\OSCE_ADDON_AC
- Files
- Download the TMEAC 2.0 Service Pack 1 - Patch 2 (Build 1558) OSCE PLS AddOn registry and binaries here.
- Extract the zip file in a temporary location of the OSCE Server and verify the following contents:
- server_ini.txt
- 1_1_2.0.1558.reg
- AcSrvSetup.zip
- AcSrvPatchAgent.zip
- AcAgentPatchAgent.zip
- AddOnAcAgentSetup_x86.zip
- AddOnAcAgentSetup_x64.zip
- Double-click the 1_1_2.0.1558.reg file to add it to the registry.
- Copy the extracted zip files to the %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu folder.
- Open the server.ini file found in %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download folder and update the EAC sections below with the new values in server_ini.txt files:
[Info_594_10000_1_1]
[Info_595_10000_1_1]
[Info_595_10000_1_5889 - Go back to the Services Console and restart the Trend Micro OfficeScan Master Service.
- Login to the OfficeScan Management Console and go to the Plug-ins tab.
- Click the Upgrade button that appears in the TMEAC Deployment Tool right beside "Available version".
- When upgrade is completed, verify that the current version is 2.0.1558.
Follow the Agent Deployment Guide Using OSCE Plug-ins.