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Manually update the Endpoint Application Control (EAC) 2.0 Agent Deployment Tool in the OSCE Plug-in Manager to Service Pack 1 - Patch 2 Build 1558

    • Updated:
    • 10 Aug 2017
    • Product/Version:
    • Endpoint Application Control 2.All
    • Platform:
    • Windows All
Summary

Know how to manually update the EAC Agent Deployment Tool to Service Pack 1 - Patch 2 Build 1558.

 
Updating the Agent Deployment Tool to the latest version does not automatically upgrade existing AC agents. To install or upgrade the agents to the latest version, follow the steps in Installing Agents Using the OfficeScan Plug-In.
Details
Public

Follow these steps:

  1. Verify that the EAC Agent Deployment Tool is at least in verrsion 2.0.1233 before upgrading to 2.0.1558. To do this, log on to the OSCE Web Management Console and go to the Plug-ins tab.

    EAC deployment tool

  2. Open Services Console (services.msc) and stop the Trend Micro OfficeScan Master Service.

    OfficeScan Master Service

  3. Back up the following:
    • Files

      %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\server.ini
      %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AcSrvSetup.zip
      %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AcSrvPatchAgent.zip
      %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AcAgentPatchAgent.zip
      %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AddOnAcAgentSetup_x86.zip
      %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu\AddOnAcAgentSetup_x64.zip

    • Registry

      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\OfficeScan\service\Aos\OSCE_ADDON_AC

  4. Download the TMEAC 2.0 Service Pack 1 - Patch 2 (Build 1558) OSCE PLS AddOn registry and binaries here.
  5. Extract the zip file in a temporary location of the OSCE Server and verify the following contents:
    • server_ini.txt
    • 1_1_2.0.1558.reg
    • AcSrvSetup.zip
    • AcSrvPatchAgent.zip
    • AcAgentPatchAgent.zip
    • AddOnAcAgentSetup_x86.zip
    • AddOnAcAgentSetup_x64.zip
  6. Double-click the 1_1_2.0.1558.reg file to add it to the registry.

    registry

  7. Copy the extracted zip files to the %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download\Product\enu folder.

    enu folder

  8. Open the server.ini file found in %ProgramFiles%\Trend Micro\OfficeScan\PCCSRV\Download folder and update the EAC sections below with the new values in server_ini.txt files:

    [Info_594_10000_1_1]
    [Info_595_10000_1_1]
    [Info_595_10000_1_5889

    server.ini

  9. Go back to the Services Console and restart the Trend Micro OfficeScan Master Service.
  10. Login to the OfficeScan Management Console and go to the Plug-ins tab.
  11. Click the Upgrade button that appears in the TMEAC Deployment Tool right beside "Available version".

    upgrade

  12. When upgrade is completed, verify that the current version is 2.0.1558.

    verify

Follow the Agent Deployment Guide Using OSCE Plug-ins.

Premium
Internal
Rating:
Category:
Deploy; Upgrade; Update
Solution Id:
1117365
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