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Web console will not open after installing InterScan Messaging Security Suite (IMSS) 7.5 Windows Patch 1 Build 1451

    • Updated:
    • 17 May 2017
    • Product/Version:
    • InterScan Messaging Security Suite 7.5 Windows
    • Platform:
    • Windows 2008 Server R2
Summary

After installing imss_75_win32_en_patch1_1451.exe, the console is unable to open. A rollback to the previous version build fixes the issue.

This occurs during IMSS installation and (local) is used as the SQL server address.

Details
Public

To resolve this issue, reinstall IMSS using the server's hostname instead of (local) when specifying the SQL server address.

Premium
Internal
Rating:
Category:
Troubleshoot; Update
Solution Id:
1117424
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