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SECURITY BULLETIN: Trend Micro OfficeScan (OSCE) Multiple Vulnerabilities

    • Updated:
    • 16 Aug 2017
    • Product/Version:
    • OfficeScan 11.0
    • OfficeScan XG
    • Platform:
    • N/A N/A
    • Windows 10
    • Windows 10 32-bit
    • Windows 10 64-bit
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2003 Datacenter 64-bit
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2008 Datacenter
    • Windows 2008 Datacenter 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2 Enterprise
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2008 Web Server Edition
    • Windows 2008 Web Server Edition 64-bit
    • Windows 2012
    • Windows 2012 Datacenter R2
    • Windows 2012 Enterprise
    • Windows 2012 Enterprise R2
    • Windows 2012 Server Essential R2
    • Windows 2012 Server Essentials
    • Windows 2012 Standard
    • Windows 2012 Standard R2
    • Windows 2016
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Release Date: July 26, 2017
Trend Micro Vulnerability Identifier(s): VRTS-337, 339, 972
CVE Identifier(s): CVE-2017-11393, 11394
Platform(s): Windows
CVSS 2.0 Score(s): 9 (VRTS-337, 339)
CVSS 3.0 Score(s): 4.3 (VRTS-972
Severity Rating(s): High (337,339) and Medium (972)

Trend Micro has released some Critical Patches (CPs) for Trend Micro OfficeScan 11.0 SP1 and XG (12.0).  These CPs resolves multiple vulnerabilities related to potential cross-site scripting (XSS) and remote command execution (RCE) exploits.


Affected Version(s)

ProductAffected Version(s)PlatformLanguage(s)
OfficeScan11.0 SP1WindowsEnglish
XG (12.0)WindowsEnglish


Trend Micro has released the following solutions to address the issue:

ProductUpdated version*NotesPlatformAvailability
OfficeScanXG CP 1641 r1ReadmeWindowsNow
11.0 SP1 CP 6392 r1ReadmeWindowsNow

* The RCE vulnerabilities (VRTS-337,339) highlighted in this bulletin have already been addressed in OSCE XG via a fix that can be obtained via Trend Micro's ActiveUpdate server.  XG CP 1641 addresses the XSS (VRTS-972) issue only, while 11.0 SP1 CP 6392 addresses all three issues in the CP for OSCE 11.0 SP1.  

Please note that there were earlier versions of these patches posted on Trend Micro's Download Center page and have since been repackaged due to a minor issue with agent version reporting.  Customers who may have downloaded an earlier version of these patches should ensure that they have the "r1" versions listed above.

Customers are encouraged to visit Trend Micro’s Download Center to obtain prerequisite software (such as Service Packs) before applying any of the solutions above.

Vulnerability Details

This update resolves multiple vulnerabilities in Trend Micro OfficeScan:

1. A third-party component previously used for mapping displays was reported to be vulnerable to a XSS attack if exploited (VRTS-972).

2. A unauthenticated user could potentially attain remote code execution via a post-auth command injection (VRTS-337, 339).

Due to the seriousness of these and any vulnerabilities, customers are highly encouraged to update to the latest patches as soon as possible.

Mitigating Factors

Exploiting these type of vulnerabilities generally require that an attacker has access (physical or remote) to a vulnerable machine. In addition to timely application of patches and updated solutions, customers are also advised to review remote access to critical systems and ensure policies and perimeter security is up-to-date.

However, even though an exploit may require several specific conditions to be met, Trend Micro strongly encourages customers to update to the latest builds as soon as possible.


Trend Micro would like to thank the following individuals for responsibly disclosing these issues and working with Trend Micro to help protect our customers:

External Reference(s)

The following advisories may be found at Trend Micro's Zero Day Initiative Published Advisories site:
Solution Id:
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