After installing OSCE XG CP1641 or OfficeScan (OSCE) 11 Service Pack (SP) 1 Patch 1 Critical Patch (CP) 6392, the web console displays "agent outdated". Then when you perform an agent update, it does not solve this issue either.
-
In the OSCE server, open the following path:
{OfficeScan Server Installation Folder}\PCCSRV\Backup
-
Take note of the build number based on the last update date.
For example:
There are 2 folders start with "CriticalPatch_" or "HotFix_" or "Patch1_" in the backup folder, folder 1 named "Hotfix_B1340" its date modified is 2017/5/16, another folder "Hotfix_B1331" date modified is 2017/5/2.
So the latest date modified is 2017/5/16 and 1340 is the OSCE current build number.
-
Open ofcscan.ini with notepad or other text editor in the following path:
{OfficeScan Server Installation Folder}\PCCSRV
-
Search the following string:
[INI_PROGRAM_VERSION_SECTION]
PccNT_BuildNum= {Build Number}
PccX64_BuildNum= {Build Number} -
Replace PccNT_BuildNum={Build Number} and PccX64_BuildNum={Build Number} with correct build number noted in step 2.
For example:
[INI_PROGRAM_VERSION_SECTION]
PccNT_BuildNum= 1340
PccX64_BuildNum= 1340 - Save and exit.
- Log in to the OSCE web console and reload the dashboard to see if this issue is resolved.
