"Agent outdated" appears after installing OfficeScan XG Critical Patch 1641 or OfficeScan 11.0 SP1 Patch 1 Critical Patch 6392

In the OSCE server, open the following path:

{OfficeScan Server Installation Folder}\PCCSRV\Backup

Take note of the build number based on the last update date.

For example:

There are 2 folders start with "CriticalPatch_" or "HotFix_" or "Patch1_" in the backup folder, folder 1 named "Hotfix_B1340" its date modified is 2017/5/16, another folder "Hotfix_B1331" date modified is 2017/5/2.

So the latest date modified is 2017/5/16 and 1340 is the OSCE current build number.

Open ofcscan.ini with notepad or other text editor in the following path:

{OfficeScan Server Installation Folder}\PCCSRV

Search the following string:

[INI_PROGRAM_VERSION_SECTION]
PccNT_BuildNum= {Build Number}
PccX64_BuildNum= {Build Number}

Replace PccNT_BuildNum={Build Number} and PccX64_BuildNum={Build Number} with correct build number noted in step 2.

For example:

[INI_PROGRAM_VERSION_SECTION]
PccNT_BuildNum= 1340
PccX64_BuildNum= 1340