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Worry-Free Business Security Services (WFBS-SVC) Systems Upgrade

    • Updated:
    • 4 Sep 2017
    • Product/Version:
    • Worry-Free Business Security Services 6.2
    • Platform:
    • N/A N/A
Summary

Trend Micro will be performing a Scheduled Maintenance on WFBS-SVC during the following time period:

  • Region: United States, Latin America Regions, Japan, APEC, Others

    Date and Time (UTC)Los AngelesBerlinTokyo
    2017/09/09, 12:00Sat 05:00Sat 14:00Sat 21:00
  • Region: Europe, Middle East, Africa

    Date and Time (UTC)Los AngelesBerlinTokyo
    2017/09/09, 04:00Fri 21:00Sat 06:00Sat 13:00
  • Maintenance Type: Service Upgrade
Details
Public

Impact on service:

There will be four (4) hours downtime during the maintenance period. WFBS-SVC management console will not be available during this time.

Impact on Security Agent:

The Security Agent will be upgraded to version 6.2 and hot fixes will be deployed during the maintenance period. The Security Agent will unload and reload during the upgrade.

Agent upgrade and hot fix deployment can be controlled under Configure Policy > Agent Privileges > Agent Control > Update Privileges.

What's New:

FeaturesDescription
Active Directory IntegrationIn addition to manual synchronization, it is now possible to automatically synchronize WFBS-SVC with Active Directory every 3, 6, 12, or 24 hours using the Trend Micro Common Active Directory Synchronization Tool included with WFBS-SVC.
Application Control EnhancementsIn addition to manually blocking applications based on file and folder paths, it is now possible to block applications by category, vendor, or application name. WFBS-SVC leverages the Trend Micro Certified Safe Software List to provide this enhanced application control functionality.
Log Forwarder APIWFBS-SVC allows logs to be exported to syslog format using the Log Forwarder Application Programming Interface (API). Customers can then further analyze or archive the exported data in their syslog management tool.
Full Disk Encryption Enhancements
  • BitLocker recovery keys: In the event that a user forgets the BitLocker password and the endpoint is locked, administrators can obtain the BitLocker recovery key from the WFBS-SVC web console. This feature can also be password protected to restrict this functionality to a specific account within the WFBS-SVC web console.
  • Platform support: WFBS-SVC supports managing BitLocker full disk encryption on endpoints running Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016.
  • System partition format support: WFBS-SVC supports managing BitLocker full disk encryption on endpoints using Unified Extensible Firmware Interface (UEFI) mode.
Security Risk Detection Enhancements
  • Enhanced protection from ransomware on cloud file sync and share drives: Ransomware and other threats detected on file sync and share drives like Microsoft OneDrive and Box will now be remediated properly in the cloud drive and will no longer continually resynchronize.
  • Rapid proliferation: WFBS-SVC enhances the Behavior Monitoring and Predictive Machine Learning features to better detect and prevent ransomware infections from files, and improves the protection against ransomware threats during outbreak situations.

We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.

If you have any questions or concerns, contact Technical Support directly or your assigned Customer Service Manager.

Premium
Internal
Rating:
Category:
SPEC
Solution Id:
1118189
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