Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

LabTech Plug-in Build 1.5.0.1067 is now available to support Worry-Free Business Security Services (WFBS-SVC) 6.2 Agent Deployment

    • Updated:
    • 20 Apr 2018
    • Product/Version:
    • Remote Manager 3.5
    • Remote Manager 3.6
    • Remote Manager 5.0
    • Remote Manager 5.1
    • Remote Manager 5.5
    • Remote Manager 5.6
    • Remote Manager 5.6.2
    • Platform:
    • N/A N/A
Summary

WFBS-SVC 6.2 was released on September 9, 2017 and with the additional features and enhancements that came with it, its agent download path has changed as well.

To support the new WFBS-SVC 6.2 Agent download path, LabTech administrators are required to upgrade to the latest LabTech Plug-in build 1.5.0.1067.

Details
Public

To upgrade to WFBS-SVC LabTech Plug-in build 1.5.0.1067:

  1. Download the new WFBS-SVC LabTech Plug-in build 1.5.0.1067. The password is “novirus”.
  2. Log on to the LabTech Control Center and go to Help > Plugin Manager.
  3. In Plugin Manager, select Trend Micro Worry-Free Services and click Advanced > Managed Plugins > Update Plugin.

    Update Plugin

    Click image to enlarge

  4. Locate WFBSSPlugin_1.5.0.1067.dll from Step 1.
  5. Click Advanced > Reload Plugins > Update Remote Agent Plugins.

    Update Remote Agent Plugins

    Click image to enlarge

  6. Restart LabTech Control Center.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Upgrade; Update
Solution Id:
1118255
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles