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"Precondition check failed" error appears in Deep Security Manager (DSM)

    • Updated:
    • 28 Sep 2017
    • Product/Version:
    • Deep Security 10.0
    • Deep Security 10.1
    • Platform:
    • N/A N/A
Summary

Before the Deep Security Manager service starts, it needs to go through a checklist (e.g. heap usage, resource situation, database accessibility, etc). Once any item on the checklist failed to pass, it will show the "Precondition check failed" error.

Details
Public

The error message usually occurs due to the following reasons:

  • There is a database connectivity issue.
  • The schema version between Deep Security Manager and database node is mismatched.

To resolve the issue, you can perform the corresponding solution below:

For detailed reasons on why the error occurs, you may check the server0.log.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1118299
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