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Configuring IPv6 addresses as Preffered IP address for agents registered to the OfficeScan (OSCE) server

    • Updated:
    • 25 Sep 2017
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
    • Windows 2012 Enterprise
    • Windows 2012 Standard
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows Vista 32-bit
    • Windows XP Professional
Summary

The IPv4 addresses set by default as Preferred IP Address in the OSCE server's Agent Management console. This article provides the steps on how an Administrator can configure the IPv6 addresses as Preferred IP Address for Agents registered to the server.

Details
Public

To enable the IPv6 addresses option:

 
This setting is only available on dual-stack OfficeScan servers and is applied only by dual-stack clients.
  1. Go to Agents > Global Agent Settings.
  2. Go to the Preferred IP Address section.
  3. Select "IPv6 first, then IPv4" from the following options:

    • IPv4 only - Agents use their IPv4 address.
    • IPv4 first, then IPv6 - Agents use their IPv4 address first. If the agent cannot register using its IPv4 address, it uses its IPv6 address. If registration is unsuccessful using both IP addresses, the agent retries using the IP address for this selection.
    • IPv6 first, then IPv4 - Agents use their IPv6 address first. If the agent cannot register using its IPv6 address, it uses its IPv4 address. If registration is unsuccessful using both IP addresses, the agent retries using the IP address priority for this selection.
  4. Click Save.
  1. Go to Agents > Global Agent Settings.
  2. Go to the Network tab.
  3. Go to the "Preferred IP Address" section.
  4. Select "IPv6 first, then IPv4" from the following options:

    • IPv4 only - Agents use their IPv4 address.
    • IPv4 first, then IPv6 - Agents use their IPv4 address first. If the agent cannot register using its IPv4 address, it uses its IPv6 address. If registration is unsuccessful using both IP addresses, the agent retries using the IP address priority for this selection.
    • IPv6 first, then IPv4 - Agents use their IPv6 address first. If the agent cannot register using its IPv6 address, it uses its IPv4 address. If registration is unsuccessful using both IP addresses, the agent retries using the IP address priority for this selection.
  5. Click Save.

In the Agent Management console, those agents registered to the server should now display the IPv6 addresses in the IP Address column.

Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1118340
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