Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

When does inventory scan run on Endpoint Application Control (EAC) 2.0 agents?

    • Updated:
    • 3 Oct 2017
    • Product/Version:
    • Endpoint Application Control 2.0
    • Platform:
    • Windows 10
    • Windows 2012
Summary

Know the details on when an agent inventory scan is triggered.

Details
Public
  • An Event-triggered Inventory Scan happens in the following scenarios:
    • After AC Agent installation
    • After AC Agent upgrade
    • After AC Agent applies a Lockdown rule
  • A Scheduled Inventory Scan is configurable in Policy Settings under the User Experience tab:

    Scheduled Inventory Scan

     
    A Scheduled Inventory Scan is not triggered if the policy contains a Lockdown rule. This is to ensure that no new applications will run on the endpoint after the lockdown. Furthermore, changing policy settings where a Lockdown rule is already present does not trigger another inventory scan after the agents re-apply the policy. Only when the agent is moved out and moved back in of the Lockdown rule will an inventory scan be triggered.
Premium
Test Now
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1118354
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles