"Failed - Network Error" message appears when downloading an OfficeScan (OSCE) Security Agent Package from the web console of Control Manager (TMCM) 7.0

- Updated:
- 18 Jan 2018
- Product/Version:
- Control Manager 7.0
- Platform:
- N/A N/A

Summary

The OSCE Agent package can be downloaded from the TMCM 7.0 Web Console by going to Administration > Security Agent Download. However, when you click on the Download Agent button, the error message “Failed – Network error” appears and the download does not proceed. This can happen to both Internet Explorer and Google Chrome.

Network Error

Details

To solve this issue, add the TMCM 7.0 URL (e.g. https://tmcm_server_fqdn:[ssl_port]) in the Trusted Sites of your Web Browser. For instructions, click the browser that you are using below:

Rating:

Category:

Configure

Solution Id:

1118520

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.