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"Failed - Network Error" message appears when downloading an OfficeScan (OSCE) Security Agent Package from the web console of Apex Central

- Updated:
- 20 May 2021
- Product/Version:
- Apex Central 2019
- Control Manager 7.0
- Platform:

Summary

The OSCE Agent package can be downloaded from the Apex Central Web Console by going to Administration > Download Installer.

^{Click the image to enlarge.}

However, when you click on the Download Installer button, the error message “Failed – Network error” appears and the download does not proceed. This can happen to both Internet Explorer and Google Chrome.

Network Error

Details

To solve this issue, add the Apex Central™ URL (e.g. https://apex_central_fqdn:[ssl_port]) in the Trusted Sites of your Web Browser. For instructions, click the browser that you are using below:

Rating:

Category:

Configure

Solution Id:

1118520

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