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Removing the relay functionality of Vulnerability Protection Agent

    • Updated:
    • 17 Oct 2017
    • Product/Version:
    • Vulnerability Protection 2.0
    • Platform:
    • Windows 2003 Server R2
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Server R2 Enterprise
    • Windows 2012 Server Essential R2
    • Windows 2012 Standard R2
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
    • Windows XP SP2 32-bit
    • Windows XP SP3 32-bit
Summary

This article explains how to delete the relay function of Vulnerability Protection Agent. The procedure applies to customers who want to un-relay the agent when they accidentally made it as a relay.

Details
Public

To remove relay function:

  1. On the Vulnerability Protection Manager console, perform Deactivate for the agent you want to uninstall the relay.
  2. Go to the agent machine and uninstall the Vulnerability Protection agent.
  3. On the OfficeScan console, navigate to Agent Management.
  4. Select the OfficeScan endpoint where you uninstall the agent and click Remove Domain/Agent.

    Remove Domain/Agent

  5. On the Vulnerability Protection Manager console, go to Computers page.
  6. Right-click the OfficeScan endpoint and select Properties to open the OfficeScan Synchronization Properties page.
  7. Enable the Delete endpoints and groups when they are removed from the OfficeScan server check box and click Apply.

    Delete endpoints and groups when removed from server

  8. On the same OfficeScan Synchronization Properties page, click Synchronize Now. Once the OfficeScan synchronization completed successfully, the endpoint you removed in Step 4 will also be removed from the Vulnerability Protection Manager.

    Synchronize Now

  9. Go to the OfficeScan endpoint machine, then unload and reload it to automatically re-register to its OfficeScan server. The said endpoint will appear again on the OfficeScan server console.
  10. Return to the Vulnerability Protection Manager console and open again the OfficeScan Synchronization Properties page, then click Synchronize Now. The endpoint should now sync into the Vulnerability Protection Manager.
  11. Go back to the OfficeScan endpoint machine and install Vulnerability Protection Agent 11.0.
  12. Perform Activation for the agent on the Vulnerability Protection Manager console. Once the agent is activated, it will now be a normal agent without the relay functionality.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1118558
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