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SD card of some mobile devices can not be scanned by Mobile Security (TMMS) for Enterprise Android Agent

    • Updated:
    • 23 Oct 2017
    • Product/Version:
    • Mobile Security for Enterprise 9.0
    • Mobile Security for Enterprise 9.1
    • Mobile Security for Enterprise 9.2
    • Mobile Security for Enterprise 9.3
    • Mobile Security for Enterprise 9.5
    • Mobile Security for Enterprise 9.6
    • Mobile Security for Enterprise 9.7
    • Platform:
    • Android 4.0 Ice Cream Sandwich
    • Android 4.1 Jellybean
    • Android 4.3 Jellybean
    • Android 4.4 KitKat
    • Android 5.0 Lollipop
    • Android 6.0 Marshmallow
    • Android 7.0 Nougat
Summary
Android agent of TMMS for Enterprise is unable to scan the SD card of some mobile devices.
Details
Public

SD card scan function of TMMS will scan external and internal storage, which it gets from /etc/vold.fstab in the device.

Some device vendors will customize their devices, and leave fake or empty device information in this file. When the device information from the file is fake or empty, the TMMS agent will not able able to locate the SD card, and will not be able to scan it.

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1118591
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