Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

SharePoint provision fails in Cloud App Security (TMCAS)

    • Updated:
    • 14 Dec 2017
    • Product/Version:
    • Cloud App Security All.All
    • Platform:
    • N/A N/A
Summary

When doing the provision, either of the following error messages may be encountered:

  • "Cannot contact web site 'https://xxx-admin.sharepoint.com/"

  • "The web site does not support SharePoint Online credentials. The response status code is 'Unauthorized'.”

This issue happens when the legacy auhentication protocols has been disabled.

Details
Public

To fix the issue, do the steps below:

  1. Open SharePoint Admin Center.
  2. Click Access Control.
  3. Under the “Control access from apps that don't use modern authentication” section, select Allow.

    SharePoint Admin Center

  4. Click OK to apply the changes.
 
It may take up to 24 hours for the changes to take affect.
Premium
Internal
Rating:
Category:
Register
Solution Id:
1119059
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.