Summary
Trend Micro OfficeScan as a Service will have regular monthly maintenance to apply the latest updates.
Details
Change period
- CST (China Standard Time)
Start Date/Time: 2018-1-17 09:00:00.0 (GMT+8)
End Date/Time: 2018-1-17 16:00:00.0 (GMT+8) - GMT (Greenwich Mean Time)
Start Date/Time: 2018-1-17 01:00:00.0 (GMT+0)
End Date/Time: 2018-1-17 08:00:00.0 (GMT+0)
Change list
- OfficeScan as a Service - Resolved issues: OfficeScan changes will be deferred to next month’s scheduled maintenance. Only Security for Mac fixes will be included in this month’s update, on January 17, 2018.
- Security for Mac (TMSM) - Resolved issues:
- Import PR module 1.2.1128 build
- TMSM agent's status log is not sent to Control Manager (TMCM) due to register time being equal to the time of sending TMSM agent tree structure
- OfficeScan service cannot be stopped successfully when applying a hot fix
- Unable to move TMSM agents via web console
Impact during change period
- New customers - Unable to prepare OfficeScan as a Service console
- Existing customers - Unable to change OfficeScan as a Service policies or settings
All endpoints with an OfficeScan agent and TMSM agent are still protected during maintenance.
For support assistance, please contact Trend Micro Technical Support.
