Trend Micro OfficeScan as a Service will undergo urgent maintenance to install a critical patch that automatically deploys ALLOW REGKEY on OfficeScan agent endpoints.
Please refer to the following KB article for more details: Important Information for Trend Micro Solutions and Microsoft January 2018 Security Updates (Meltdown and Spectre).
Change period
- CST (China Standard Time)
Start Date/Time: 2018-01-08 09:00:00.0 (GMT+8)
End Date/Time: 2018-01-08 14:00:00.0 (GMT+8) - GMT (Greenwich Mean Time)
Start Date/Time: 2018-01-08 01:00:00.0 (GMT+0)
End Date/Time: 2018-01-08 06:00:00.0 (GMT+0)
Impact during change period
- New customers - Unable to prepare OfficeScan as a Service console
- Existing customers - Unable to change OfficeScan as a Service policies or settings
For support assistance, please contact Trend Micro Technical Support.