Urgent maintenance to allow automatic deployment of ALLOW REGKEY in OfficeScan as a Service

- Updated:
- 5 Jan 2018
- Product/Version:
- OfficeScan as a Service All.All
- Platform:
- Windows 7 32-Bit
- Windows 7 64-Bit
- Windows 8 32-Bit
- Windows 8 64-Bit
- Windows Server 2012 32-Bit
- Windows Server 2012 64-Bit

Summary

Trend Micro OfficeScan as a Service will undergo urgent maintenance to install a critical patch that automatically deploys ALLOW REGKEY on OfficeScan agent endpoints.

Please refer to the following KB article for more details: Important Information for Trend Micro Solutions and Microsoft January 2018 Security Updates (Meltdown and Spectre).

Details

Change period

CST (China Standard Time)
Start Date/Time: 2018-01-08 09:00:00.0 (GMT+8)
End Date/Time: 2018-01-08 14:00:00.0 (GMT+8)
GMT (Greenwich Mean Time)
Start Date/Time: 2018-01-08 01:00:00.0 (GMT+0)
End Date/Time: 2018-01-08 06:00:00.0 (GMT+0)

Impact during change period

New customers - Unable to prepare OfficeScan as a Service console
Existing customers - Unable to change OfficeScan as a Service policies or settings

All endpoints with an OfficeScan agent and Security for Mac (TMSM) agent are still protected during maintenance.

For support assistance, please contact Trend Micro Technical Support.

Rating:

Category:

Deploy; Update

Solution Id:

1119196

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