Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Configuring the Mobile Security (TMMS) for Enterprise Local Communication Server (LCS) fail-over cluster

    • Updated:
    • 12 Apr 2018
    • Product/Version:
    • Mobile Security for Enterprise 9.8
    • Platform:
    • Windows 2012
    • Windows 2016
Summary

This article gives you the brief guidelines for TMMS server installation on Windows 2012 R2 Failover Clustering.

Details
Public

To setup the TMMS Local Communication Server fail-over cluster, check the following:

TMMS failover cluster consists of two main components:

  • TMMS Management Server
  • Local Communication Server(LCS) Failover cluster
    • Domain Controller (Could be Existing Domain Controller)
    • Shared storage
    • LCS node 1
    • LCS node 2

The LCS server software provides the connection services from all devices. It consists of a number of programs and information files. The default installation directory for LCS fail over cluster is in share storage Q:\Program Files\Trend Micro\Communication Server.

The server provides a repository for client connection.

Shared Storage

The network structure and related IP address structure of Local communication server failover cluster can be seen below:

IP Address Structure

  1. Download the installation package from TMMS web console.

    Setup Package

  2. Execute the Local communication server installer on Node 1, then click Next.

    Install Wizard

  3. During the connection setting of Mobile device setting, select ALLfor IP address.

    LCS iP Address

    If you want to use different IP for Mobile devices and Management server, a different IP address can be selected for listening.
  4. Use FQDN as common name.
    If you want to use IP6 as the common name, then all devices will connect to LCS using the URL format https://ip6:4345/mobile.

    Common Name

  5. Make sure the LCS server is installed on the shared storage.

    Installation Path

  6. Follow the installation wizard to finish the LCS installation.
  7. After the installation process finished, stop the following Local Communication Server services:
    • Mobile Security Communication Server
  8. Change the cluster storage owner to Node 2.
  9. Delete following installation folder:
    <Shared storage disk>\Program Files\Trend Micro\Communication Server.
  10. Repeat steps above for Node 2. The Certificate and configuration will use the setting in this installation.

To configure the Service Role of TMMS, do the steps below:

  1. Open the Failover cluster Manager, click Configure Role.

    Configure Role

  2. Choose Generic Service.
  3. In the service list, select Mobile Security Communication Server service.
  4. Give a name for the service role (e.g. LCSHA).

    Service Role Name

  5. Give a specific address for this service.
  6. Select the specific online storage.

    Select Online Storage

  7. Follow the wizard, until finish configure the general service.
  8. Once the service role configuration has completed, the roles will be visible in Failover Cluster Manager.

To create firewall rules for the LCS, do the following:

  1. Configure the inbound rules of the firewall.

    Firewall Inbound Rules

  2. Configure the firewall for both Node 1 and Node 2.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1119633
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.