OfficeScan includes the following modules which may cause the corresponding personal data to be transmitted to Trend Micro. Detailed information and instruction are provided below for opt-out of the personal data collection by disabling specific modules. Modules that cannot be disabled are indicated below.
- Smart Scan (File Reputation Services)
- Web Reputation Services: External Agents
- Web Reputation Services: Internal Agents
- Browser Exploit Prevention: External Agents
- Browser Exploit Prevention: Internal Agents
- Predictive Machine Learning
- Smart Feedback
- Smart Feedback - File Feedback
- Behavior Monitoring
- Certified Safe Software Service
- Sample Submission
To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.
Smart Scan (File Reputation Services)
Smart Scan (File Reputation Services) checks the reputation of each file against an extensive in-the-cloud database.
| Data collected |
|
|---|---|
| Console location | Agents > Agent Management > Settings > Scan Settings > Scan Methods |
| Console settings |
Smart Scan
|
Web Reputation Services
Web reputation technology tracks the credibility of the web domains accessed by protected endpoints.
Browser Exploit Prevention
Browser Exploit Prevention identifies the latest web browser exploits and prevents the exploits from being used to compromise the web browser.
Predictive Machine Learning
Predictive Machine Learning performs in-depth file analysis to detect emerging unknown security risks.
| Data collected |
|
|---|---|
| Console location | Agents > Agent Management > Settings > Predictive Machine Learning Settings |
| Console settings |
Enable Predictive Machine Learning
|
Smart Feedback
Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats.
Files collected using the File Feedback feature contain no user data and are submitted only for threat analysis.
Behavior Monitoring
Behavior Monitoring provides a necessary layer of additional threat protection from programs that exhibit malicious behavior.
| Data collected |
|
|---|---|
| Console location | Agents > Agent Management > Settings > Behavior Monitoring Settings > Rules (tab) > Malware Behavior Blocking |
| Console settings |
Enable Malware Behavior Blocking
|
Certified Safe Software Service
Certified Safe Software Service queries Trend Micro datacenters to verify the safety of a program detected by Malware Behavior Blocking, Event Monitoring, Firewall, or antivirus scans.
| Data collected |
|
|---|---|
| Console location | Agents > Global Agent Settings > System (tab) > Certified Safe Software Service Settings |
| Console settings |
Enable the Certified Safe Software Service for Behavior Monitoring, Firewall, and antivirus scans
|
Sample Submission
Sample Submission enables OfficeScan agents to detect and submit file objects that may contain previously unidentified threats to a Virtual Analyzer for further analysis.
| Data collected |
|
|---|---|
| Console location | Agents > Agent Management > Settings > Sample Submission Settings |
| Console settings |
Enable suspicious file submission to Virtual Analyzer
|
