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Selected wipe function of Mobile Security for Enterprise (TMMS) does not work in Android OS 5.1 and above

    • Updated:
    • 22 May 2018
    • Product/Version:
    • Mobile Security for Enterprise 9.0
    • Mobile Security for Enterprise 9.1
    • Mobile Security for Enterprise 9.2
    • Mobile Security for Enterprise 9.3
    • Mobile Security for Enterprise 9.5
    • Mobile Security for Enterprise 9.6
    • Mobile Security for Enterprise 9.7
    • Mobile Security for Enterprise 9.8
    • Platform:
    • Android 5.1 Lollipop
    • Android 6.0 Marshmallow
    • Android 7.0 Nougat
    • Android 8.0 Oreo
Summary

In Android Lollipop (5.1) and above, the selected wipe function of TMMS is not working.

Details
Public

A known issue exists in TMMS 9.8 and below, where the selected wipe cannot be done in Android 5.0 and above.

This is planned to be fixed in TMMS 9.9.

Premium
Internal
Rating:
Category:
SPEC
Solution Id:
1119950
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