Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Urgent maintenance to apply Windows 10 April 2018 Update support for OfficeScan as a Service

    • Updated:
    • 31 May 2018
    • Product/Version:
    • OfficeScan as a Service X.X
    • Platform:
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows Server 2012 32-Bit
    • Windows Server 2012 64-Bit
Summary

Trend Micro will perform urgent maintenance during the following period to apply the critical patch that provides Windows 10 April 2018 Update support:

GMT (Greenwich Mean Time)

  • Start Date/Time: 2018-6-6 01:00:00 (GMT+0)
  • End Date/Time: 2018-6-6 08:00:00 (GMT+0)
Details
Public

Impact during change period

  • New customers will be unable to prepare their Trend Micro OfficeScan as a Service console during the change period.
  • Existing customers will be unable to change their OfficeScan as a Service policies or settings during the change period.
 
All endpoints with an OfficeScan agent and a Security for Mac agent are still protected during maintenance.

For support assistance, please contact Trend Micro Technical Support.

Premium
Internal
Rating:
Category:
Deploy
Solution Id:
1120019
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.