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Downloading the latest available version of OfficeScan Data Protection

    • Updated:
    • 23 Jan 2019
    • Product/Version:
    • OfficeScan XG.All
    • Platform:
    • Windows 10
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2012
    • Windows 2012 Server R2
    • Windows 2016
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

This article will help you update OfficeScan Data Protection to the latest version.

Details
Public

The following instructions will force OfficeScan Data Protection to download and update to the latest available version:

  1. From the registry, go to HKLM\SOFTWARE\TRENDMICRO\OFFICESCAN\Service\Aos\OSCE_ADDON_DLP.
  2. From here, you should have registry keys represented by the versions of the OfficeScan Data Protection currently and previously had. See below as an example:
    • 1_1_1.0.1029
    • 1_1_1.0.1031
  3. Select the same key as the current version of your OfficeScan Data Protection and change its registry value to Status = 1.
     
    In some cases you may also need to do the same on the keys of the new or previous versions listed.
  4. Open Services and restart OfficeScan Master Service.
  5. Go to OfficeScan Console > Plug-ins > OfficeScan Data Protection.

It should now allow you to download the latest available version of OfficeScan Data Protection.

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Rating:
Category:
Configure
Solution Id:
1120091
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