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Modifying the URL for WRS and FRS where the OfficeScan agents are connecting

    • Updated:
    • 8 Aug 2018
    • Product/Version:
    • OfficeScan XG.All
    • Platform:
    • Windows 10
    • Windows 2003 32-Bit
    • Windows 2003 64-Bit
    • Windows 2008 32-Bit
    • Windows 2008 64-Bit
    • Windows 2012
    • Windows 2012 Server R2
    • Windows 2016
    • Windows 7 32-Bit
    • Windows 7 64-Bit
    • Windows 8 32-Bit
    • Windows 8 64-Bit
    • Windows 8.1 32-Bit
    • Windows 8.1 64-Bit
Summary

Configure the URL for Web Reputation Service (WRS) and File Reputation Service (FRS) to use a more friendly name for OfficeScan server.

Details
Public

To change the URL, modify the settings from the ofcserver.ini file.

 
Incorrect changes in this file may cause the agent lose its connection to WRS or FRS server.
  1. Navigate to C:\Program Files (x86)\Trend Micro\Officescan\PCCSRV\Private\.
  2. Back up the ofcserver.ini file before editing it.
  3. Search and edit the following section:

    [TMCSS]
    WSS_INSTALL=1
    WSS_ENABLE=1
    WSS_URL=https://[replace this with the friendly name of the officesan server]:4343/tmcss/
    WSS_HTTP_URL=http://[replace this with the friendly name of the officesan server]:8080/tmcss/
    WSS_INTERNAL_QUERY_MODE=1

    [LWCS]
    LWCS_INSTALL=1
    LWCS_ENABLE=1
    LWCS_HTTP_PORT=8080
    LWCS_HTTP_URL=http://[replace this with the friendly name of the officesan server]:8080/

  4. Save and close the ofcserver.ini file.
  5. Log in to the OfficeScan web console.
  6. Navigate to Agents > Global Agents Settings.
  7. Scroll down and click Save. This will automatically notify the agents that it has new settings.
  8. Observe and monitor for a couple of days until all the agents show the new friendly name under WRS and FRS columns on the agent management console.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1120428
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