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Licensing Management Platform (LMP) Scheduled Maintenance

    • Updated:
    • 14 Jul 2018
    • Product/Version:
    • Licensing Management Platform All.All
    • Platform:
    • N/A N/A
Summary

Trend Micro will be performing a Scheduled Maintenance on Licensing Management Platform (LMP) on July 28, 2018 during the following time period:

CityTaipei/Manila/NanjingTokyoSydneyCupertinoCork
Start09:0010:0011:00July 27 18:002:00
End11:0012:0013:00July 27 20:004:00

Maintenance Type: Service Upgrade

Details
Public

Impact on service

There will be two (2) hours downtime during the maintenance period. The following internal and external services will not be available during this time:

  • Customers will not be able to access Customer Licensing Portal (CLP).
  • Partners will not be able to access Licensing Management Platform (LMP).
  • Partners will not be able to access the Licensing Management Platform (LMP) API and Marketplace using AppDirect or Odin platforms.
  • Create customer will not work in Trend Micro Remote Manager (TMRM).
  • Trend Micro Remote Manager (TMRM) BP registration will not be accessible.
  • Create Co-Administrator account will not work in Worry-Free Business Security Services (WFBS-SVC).
  • Create Account will not work in Trend Micro TippingPoint Threat Management Center (TMC).
  • Customers will not be able to access Core Web Team (CWT) trial form.

What’s New

FeatureDetails
Billing Reports enhancements

Licensing Management Platform has merged the "Usage Report" and "Billing Report" data for distributor accounts with access to the Billing > Billing Reports screen. You can manage all of your partners' usage reports and submit the reports directly to Trend Micro through use of a single screen.

 
Only certain regions and user account types have access to billing reports.
Billing Report Status widget

The Billing Report Status widget replaces the existing Usage Report Status widget for distributor accounts with access to the Billing > Billing Reports screen.

 
Only certain regions and user account types have access to billing reports.
Browser support

Licensing Management Platform provides support for the following browsers:

  • Internet Explorer 11.0
  • Chrome (latest version)
  • Firefox (latest version)
 
Licensing Management Platform has discontinued support of Internet Explorer 10.x and earlier versions.
Premium
Internal
Rating:
Category:
Upgrade
Solution Id:
1120493
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