Trend Micro will be performing a Scheduled Maintenance on Licensing Management Platform (LMP) on July 28, 2018 during the following time period:
| City | Taipei/Manila/Nanjing | Tokyo | Sydney | Cupertino | Cork |
|---|---|---|---|---|---|
| Start | 09:00 | 10:00 | 11:00 | July 27 18:00 | 2:00 |
| End | 11:00 | 12:00 | 13:00 | July 27 20:00 | 4:00 |
Maintenance Type: Service Upgrade
Impact on service
There will be two (2) hours downtime during the maintenance period. The following internal and external services will not be available during this time:
- Customers will not be able to access Customer Licensing Portal (CLP).
- Partners will not be able to access Licensing Management Platform (LMP).
- Partners will not be able to access the Licensing Management Platform (LMP) API and Marketplace using AppDirect or Odin platforms.
- Create customer will not work in Trend Micro Remote Manager (TMRM).
- Trend Micro Remote Manager (TMRM) BP registration will not be accessible.
- Create Co-Administrator account will not work in Worry-Free Business Security Services (WFBS-SVC).
- Create Account will not work in Trend Micro TippingPoint Threat Management Center (TMC).
- Customers will not be able to access Core Web Team (CWT) trial form.
What’s New
| Feature | Details |
|---|---|
| Billing Reports enhancements | Licensing Management Platform has merged the "Usage Report" and "Billing Report" data for distributor accounts with access to the Billing > Billing Reports screen. You can manage all of your partners' usage reports and submit the reports directly to Trend Micro through use of a single screen. Only certain regions and user account types have access to billing reports. |
| Billing Report Status widget | The Billing Report Status widget replaces the existing Usage Report Status widget for distributor accounts with access to the Billing > Billing Reports screen. Only certain regions and user account types have access to billing reports. |
| Browser support | Licensing Management Platform provides support for the following browsers:
Licensing Management Platform has discontinued support of Internet Explorer 10.x and earlier versions. |
