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Frequently Asked Questions (FAQ) about PAK_Generic detection

    • Updated:
    • 3 Oct 2018
    • Product/Version:
    • Deep Security 10.0
    • Deep Security 10.1
    • Deep Security 10.2
    • Deep Security 10.3
    • Deep Security 11.0
    • Deep Security 11.1
    • Deep Security 9.6
    • OfficeScan 11.0
    • OfficeScan XG.All
    • Worry-Free Business Security Services 6.5
    • Worry-Free Business Security Standard/Advanced 10.0
    • Worry-Free Business Security Standard/Advanced 9.5
    • Platform:
    • N/A N/A
Summary

Learn what to do with files that are detected as PAK_Generic.

Details
Public
PAK_Generic is the Trend Micro detection for possibly malicious executable files that are compressed using Win32 compression tools. This proactive detection also includes appending viruses found in the wild. It is a heuristic detection based on well-established characteristics inherent to compressed malware.
To keep you a step ahead from possible malware infections, all executable files found in the system that match established characteristics are immediately detected.
Not necessarily. Packing is a technique used to reduce the file size and protect the binaries of PE files. It has legitimate uses but it is used by malware authors as well.
IntelliTrap is the Trend Micro heuristic technology used to discover threats that use realtime compression paired with other malware characteristics like Packers.
  • OfficeScan
    To access this feature, navigate to Agents > Agent Management > Select Domain > Scan Settings > Real-time Scan Settings > Target tab > Virus/Malware Scan Settings Only > Enable IntelliTrap.

    Click image to enlarge.

  • Deep Security
    To access this feature, navigate to Policies > Malware Scan Configurations > Select your Real-time Scan Configuration > General tab > IntelliTrap.

    IntelliTrap DS

    Click image to enlarge.

  • Worry Free Business Security Standard/Advanced
    To access this feature, navigate to Devices > Select Group > Configure Policy > Antivirus/Antispyware > Advanced Settings > Enable IntelliTrap.

    IntelliTrap

    Click image to enlarge.

  • Worry Free Business Security Services
    To access this feature, navigate to Security Agents > Select Group > Configure Policy > Scan Settings > Real-time Scan > Configure Settings > Advanced Settings > Enable IntelliTrap.

    IntelliTrap WFBSS

    Click image to enlarge.

These files should be submitted to Trend Micro for analysis. Once verified to be non-malicious, they will be added to the next IntelliTrap Exception Pattern.
While waiting for the pattern to be released, you can add the files to the real-time scan exception list in the product to prevent detection.
Premium
Internal
Rating:
Category:
Remove a Malware / Virus
Solution Id:
1121027
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